Booking Policy
Last updated: 9 September 2026
Planning Your Stay
Queenstown Lodge is an owner-run holiday home at 6 Thorn Crescent, Fernhill, Queenstown 9300, New Zealand. The property accommodates up to 10 guests.
For accommodation enquiries, email stay@queenstownlodge.co.nz or use our contact form.
Online Direct Booking
Online direct booking is coming soon. You can join our guest list for future booking updates and offers.
Sending an enquiry or subscribing to the guest list does not reserve dates, guarantee availability, or confirm a booking.
Booking Through Airbnb
You can view the property and check dates through our Airbnb listing.
Before booking, review the accommodation details, total price, payment requirements, cancellation policy, and house rules shown for your selected dates.
Your reservation is confirmed when the booking platform issues confirmation.
Prices and Payments
For Airbnb bookings, the price, currency, applicable fees, and payment schedule are displayed through Airbnb. Please review the full total before confirming.
When direct booking becomes available, prices, payment requirements, and any applicable security arrangements will be disclosed before you commit to a reservation.
Guest Numbers
Queenstown Lodge accommodates a maximum of 10 guests. Please provide accurate information about your group, including children, when making your booking.
Contact the host before requesting changes to the number of guests.
Arrival and Departure
Please check the arrival and departure times shown in your booking details before confirming your reservation. Access instructions will be provided in connection with your stay.
Early check-in and late check-out must be requested in advance and are subject to confirmation.
Minimum Stays and Availability
Check the booking listing for availability and any minimum-stay requirements applying to your chosen dates.
Families and Special Requests
The lodge offers family-friendly amenities, including a full kitchen, laundry, and a travel crib.
Please contact us before booking if you require the travel crib, have accessibility needs, or need to confirm whether a particular feature is suitable for your group.
Special requests are subject to confirmation.
House Rules
Please review the house rules provided with the booking listing before making a reservation. These include any conditions relating to visitors, events, pets, smoking, and noise.
If you are unsure whether your plans are suitable for the property, contact the host before booking.
Changes and Cancellations
Changes and cancellations are subject to the terms accepted when you book, applicable platform policies, and your legal rights. Please read our Cancellation Policy for further information.
Guest List and Offers
Our guest list shares future availability updates, seasonal offers, and returning-guest opportunities. Each offer is subject to its stated conditions and availability.
Subscribing does not guarantee a discount or a reservation.
Contact
Queenstown Lodge
6 Thorn Crescent, Fernhill
Queenstown 9300, New Zealand
Email: stay@queenstownlodge.co.nz