FAQs
Frequently asked questions
How many guests can stay?
Queenstown Lodge comfortably accommodates up to 10 guests, making it ideal for families, friends, and small groups travelling together.
Is there parking?
Yes. Parking is available in the driveway for guests.
Is there a hot tub?
Yes. Queenstown Lodge has a private hot tub/spa, perfect for relaxing after a ski day, hike, or day exploring Queenstown.
How far is it from town?
Queenstown Lodge is around a 20–25 minute scenic walk from Queenstown town centre. Many guests enjoy walking down to town and taking the bus back up.
Do you need a car?
A car is helpful for exploring the wider Queenstown region, visiting ski fields, and taking day trips. However, it is not essential for getting into town, as there is a nearby bus stop and the town centre is within walking distance.
Is it family-friendly?
Yes. Queenstown Lodge is ideal for families, with spacious living areas, a full kitchen, laundry, streaming TVs, outdoor spaces, parking, and a travel crib available for younger guests.
Is there heating?
Yes. The home has central ducted heating and cooling, as well as a gas fireplace in the living area.
Is the home good for ski trips?
Yes. Queenstown Lodge is a comfortable base for ski trips, with access to Coronet Peak, The Remarkables, and Cardrona. Return after a day on the slopes to central heating, a gas fireplace, laundry facilities, and the hot tub.
Are parties allowed?
No. Queenstown Lodge is designed for relaxed stays with families and small groups. Parties, events, and disruptive behaviour are not permitted.
What is the cancellation policy?
Cancellation terms are provided during the booking process and in your booking confirmation. Please review the cancellation policy carefully before finalising your stay.
Can I book directly?
Yes. You can book directly through Queenstown Lodge for the best available direct-booking options and future guest updates.
Do you offer returning guest discounts?
Returning guests and guest-list subscribers may receive first notice of future offers, quieter-season rates, and special opportunities.